New Emergency Dispatch System Coming to Sherborn
Sherborn is transferring over to a regional emergency response system. The Communications Team from the Center will be on-hand today to explain this new partnership. The meeting will take place at Town Hall, 2nd Floor in the Select Board Meeting Room.
Overview of the Holbrook Regional Emergency Communications Center and how joining the regional center positively affects the Town of Sherborn. What has taken place to prepare for this partnership?
What to expect when calling 911
- Who answers the call?
- Where is the call answered?
- What information does the dispatcher already have available to them when someone calls 911?
- What information does a caller need to be prepared with when calling 911?
- Why does the dispatcher ask so many questions? What is Emergency Medical Dispatch (EMD)?
- What happens if the caller doesn’t know where they are?
- What happens if someone calls 911 by accident?
- What happens when someone calls 911 for someone who is either in a different community or state?What features/initiatives are available when calling 911?
- Silent Call Procedure
- Text to 911
- Interpreter Services
RapidSoS - emergencyprofile.org
- what3words
- iPhone health app
Question and answer session